Power Outages

In Texas, your local Transmission and Distribution Service Provider (TDSP) is responsible for maintaining electrical poles and wires and restoring power during outages. Outside Texas, customers should call their local utility company. Find contact information for outages in your area below.

Report an outage

Why do I need to contact my local utility (TDSP)?

In Texas, your local Transmission and Distribution Service Provider (TDSP) is responsible for maintaining electrical poles and wires and restoring power during outages. Outside Texas, customers should call their local utility company. Find contact information for outages in your area below.

Reliant contact local utility

Although we want to make information about outages as accessible as possible, we cannot fix the outage for you. The utility that maintains the poles and wires (your TDSP) is equipped to take action and get you powered up again as quickly as possible. The most accurate information about outages and when power may be restored will come from your TDSP.

Electricity restoration process

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TDSP contact information for Texas customers

Houston and surrounding areas

Dallas/Fort Worth and surrounding areas

South Texas

West Texas

Mission/McAllen area

Not a Texas customer?

Our sister company, NRG Home, serves customers in Connecticut, Delaware, District of Columbia, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio and Pennsylvania. For TDSP/utility contact information for those areas, please visit the NRG Home Power Utility Contacts page.