Recovery resources


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Locating friends, family and vehicles

Finding loved ones

  • Safe and Well – Through the American Red Cross, you can register yourself as “safe and well” or search to find loved ones.
  • National Emergency Family Registry and Locator System (NEFRLS) – This FEMA service helps reunite families separated by a disaster. You can register so people can find you. Those who want to find you can register to monitor your status.
  • Next of Kin Registry (NOKR) – This free emergency contact system can help if you or a loved one is missing, injured or has died. Register at any time. Only emergency agencies registered with NOKR can view your information, and can use it to contact your family when you can’t. (NOKR).

Pet recovery and care

  • Helping pets – Disasters are traumatic for pets, too. Their behavior may change. They may get confused or even lost. Learn how to care for your pet or locate a missing pet after a disaster.
  • Missing Pet Network – Report lost or found animals, and search the listings by state. Get advice on looking for lost pets. Even find advice specific to cats.

Towed cars


Financial and legal assistance

FEMA

Information you need when applying for FEMA aid

  • Social Security Number
  • Address of the damaged home and apartment
  • Description of the damage
  • Information about insurance coverage
  • Telephone number
  • Mailing address
  • Bank account & routing numbers for direct deposit of funds

Learn what to expect after you apply for federal disaster aid

Reliant FEMA AID Infographic

Other financial assistance

  • Recovering Financially – Turn to the American Red Cross for advice on insurance claims, cash flow, bills, and debts after disaster. Includes a list of vital documents with details on how to get them replaced.
  • Disaster Loans – Small Business Administration loan types include home and personal property, business, and economic injury. Questions? Call the SBA Customer Service Center at 1-800-659-2955.
  • GovLoans.gov – Gateway to all types of loans through the Department of Labor.

Jobs and benefits



Business & Farms

  • Disaster Loans – Small Business Administration loan types include home and personal property, business, and economic injury. Questions? Call the SBA Customer Service Center at 1-800-659-2955.
  • Disaster assistance programs – The US Department of Agriculture offers a variety of programs and services to help communities, farmers, ranchers and business that have been hard hit by a hurricane.
  • Ready rating – Information from the American Red Cross can help you evaluate and improve your business’ ability to face and recover from a disaster.
  • Farmstead preparedness and recovery – Disaster preparedness and recovery techniques for farms and ranches.
  • Anticompetitive conduct – Learn how to spot and report disaster-related anticompetitive conduct. This includes bid rigging, price fixing and customer or market allocation.

Insurance & Tips

Insurance


Insurance Tips

  • Carefully read your policy to see your coverage. This includes property, auto and health and umbrella policies.
  • Know the deadlines to send written notices and do not wait to the end of the time period to submit your written notice.
  • Make an inventory of lost or damaged items
  • Take photos and or videos of damages before making repairs.
  • Gather receipts you have for lost or damaged items.
  • Prepare a list of items you want the adjuster to check.
  • Be nice to your adjuster.
  • Keep notes with dates, time and names when speaking to the insurance company.
  • Keep all mailed correspondences from the insurance company.
  • Carefully read paperwork before depositing checks.

Food assistance

Local regional


Government food assistance

  • Food stamps (SNAP) – Can be used to purchase hot, ready-to-eat-food.
  • Lost WIC Cards – WIC Participants can report lost cards by calling 1-800-942-3678. Dial 211 to find the closest WIC Clinic and get a replacement card and benefits.

Replacing important documents

  • Replace Your Vital Documents – Browse a list of sites where you can get everything from your Social Security card to your passport replaced.
  • Replace U.S. Currency – U.S. Department of Treasury. Find out how to submit a claim for damaged or mutilated notes and coins. See examples of damaged currency.
  • Replace U.S. Savings Bonds – U.S. Department of Treasury. Bonds are now only reissued or replaced in electronic form, or you can ask to have them cashed.
  • Salvage Procedure – How to care for materials affected by disaster: papers records, books, photos, film, and magnetic media, like audio, video and computer disks.

Identity theft

  • Identity Theft – Federal Trade Commission. Find out how to protect yourself against identity theft, especially if you’ve lost important documents.

Emergency and Community mobile apps

Hurricane by the American Red Cross

Be ready for severe weather with this app from the American Red Cross. Monitor conditions in the storm’s track and in your area, prepare your family and home, find help and let others know you are safe.

FEMA App

This app includes preparedness tips, emergency kit checklists, recovery and safety information, a FEMA Disaster Recovery Center location map and ways you can get involved before and after a disaster.

Nextdoor

Connect and communicate with your neighbors and help each other stay safe during and after an emergency or disaster.

Reliant Storm Preparedness tips and checklist sheet.

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