Reliant Storm Center

Emergency resources

Know what to do if disaster strikes


Help is available

Knowing where to go or whom to call during an emergency can give you peace of mind. We encourage you to save these phone numbers and share them with loved ones in case you ever need them.

First and foremost, for an immediate life-threatening emergency, call 911 or text 911 if you can’t call. You can check to see if the 911 call center in your area supports text-to-911 and learn more about it here

  • Nonemergency assistance: call 211 for the Texas Health and Human Services Commission or 311 city services 
  • FEMA: 1-800-621-FEMA (1-800-621-3362)
  • Disaster Distress Helpline: 1-800-985-5990
  • National Center for Missing & Exploited Children: 1-800-THE-LOST (1-800-843-5678)
  • Texas Department of Public Safety Motorists Helpline: 1-800-525-5555
  • Amercian Red Cross: 1-800-RED-CROSS (1-800-733-2767)

Food and shelter 

Whether you need groceries or want to apply for SNAP assistance, Feeding Texas can help.

Find your local food bank ›

If you need to evacuate due to a disaster, there may be a Red Cross shelter in your area. Everyone is welcome at a Red Cross shelter and there is no reservation required.

Find an open shelter ›


We all need help sometimes

That's why we offer a variety of assistance options, including deferred payment plans, payment extensions and the Reliant CARE program.