We all need help sometimes
That's why we offer a variety of assistance options, including deferred payment plans, payment extensions and the Reliant CARE program.
Help is available
Knowing where to go or whom to call during an emergency can give you peace of mind. We encourage you to save these phone numbers and share them with loved ones in case you ever need them.
First and foremost, for an immediate life-threatening emergency, call 911 or text 911 if you can’t call. You can check to see if the 911 call center in your area supports text-to-911 and learn more about it here.
- The City of Houston Office of Emergency Management: Find cooling centers and food and water distribution locations
- Harris County Emergency Management
- Fort Bend County Office of Emergency Management
- City of Corpus Christi Emergency Operations Center
- 211: Texas Health and Human Services
- Ready.gov: Recovering from Disaster
- FEMA
- American Red Cross
- Disaster Distress Helpline: 1-800-985-5990
- National Center for Missing & Exploited Children: 1-800-THE-LOST (1-800-843-5678)
- Texas Department of Public Safety Motorists Helpline: 1-800-525-5555
Food and shelter
Whether you need groceries or want to apply for SNAP assistance, Feeding Texas can help.
If you need to evacuate due to a disaster, there may be a Red Cross shelter in your area. Everyone is welcome at a Red Cross shelter and there is no reservation required.
