Reliant Storm Center

Powered and connected

Be prepared with these backup power options and home protection plans


Save on backup power essentials

Storms are the number one cause of power outages. That means having backup power is essential. Fortunately, as a Reliant customer, it's also affordable. We offer a range of at-home and on-the-go backup power options to help keep you powered and connected even when Mother Nature has other ideas.


Power surge protection

Lightning strikes and power surges can wreak havoc on things like your TV, computer and refrigerator.  Be ready with Surge Protect, provided by Allied Warranty. It helps protect covered electronics and major kitchen appliances from the cost of repair or replacement due to damage caused by a power surge or lightning strike, starting at just $6.99 a month.* Get protected before severe weather hits. Enroll today ›


Whole-home generators

Life shouldn't stop because the power goes out. And with a permanently installed Generac generator, it won't. Your generator will automatically turn on during an outage, keeping you powered, connected and comfortable when you need it most. Contact us today. We'll help you find the right size generator for your home and budget.** Schedule assessment ›


Portable backup power

Whether you're hunkering down at home or need to evacuate, Goal Zero will be right by your side. They offer a wide variety of portable power products that can power everything from phones to fridges. Plus, they're noise-free and fume-free, making them safe for use in your home or car.  Best of all, Reliant customers get 15% off every Goal Zero product.*** Shop now ›


Stay in the know on the go with the Reliant app

Sign up to receive important alerts, manage your account, transfer service to a new address, report an outage, get help 24/7 and more.

* Reliant Surge Protect is provided by Allied Warranty. You must have a Texas service address to purchase this product. Your Reliant account information will be used by Allied for enrollment in Reliant Surge Protect, and you will soon receive additional information, including Allied's toll-free number, product details, terms and conditions for covered items, and your contract effective date, which is when your coverage begins for Reliant Surge Protect. You will have 30 days after your enrollment is processed to review Allied's materials before the contract effective date. If you call and cancel during your review period, you will not be billed for this service. If you decide to continue with this service after the contract effective date, your coverage will begin automatically and the Allied charges will appear on your Reliant bill. You can cancel Reliant Surge Protect at any time by calling Reliant at 1-866-RELIANT. If at any point you elect to change electricity providers, your Reliant Surge Protect coverage will continue unless you choose to cancel this service separately. However, you must pay your final bill in full before this service can continue. Allied Warranty is an affiliate of Reliant Energy Retail Services LLC. Participating customers must contact Allied Warranty for all home services requests and claims.

** Generator offers available through Quality Generators, LLC dba Quality Home Products of Texas, and apply to Generac 11-24 kW air-cooled generators. Reliant Energy Retail Services LLC, dba Reliant is not affiliated with, and does not endorse, third parties offering in-home assessments, generator product offers or the generators they sell. Reliant makes no representations or warranties of any kind with respect to the products or services of third parties that market and sell generators. Services provided by Reliant Energy Retail Services LLC, dba Reliant, a wholly owned subsidiary of NRG Energy, Inc., EC 32274. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599. © 2023 Reliant Energy Retail Holdings, LLC. All rights reserved.

*** Current Reliant electricity customers receive 15% off Goal Zero purchases. Discount cannot be combined with any other offers and can be applied to all forms of payment. Reliant and Goal Zero may modify or discontinue this program at any time without notice. Goal Zero products offered by Goal Zero LLC. Goal Zero is a trademark of Goal Zero LLC, a wholly owned subsidiary of NRG Energy, Inc.